tina
Rookie
Posts: 3
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Post by tina on Jan 7, 2010 14:42:30 GMT
The dvd is meant to be posted the first week of Jan. Anyone got theirs yet?
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Post by teamharkness09 on Jan 19, 2010 18:39:42 GMT
I ordered mine on the 4th Jan and i still have got it... Does anyone know where it is being shipped from? or how long it is meant to take, beacause i know that a lot of things take between 7-10 working days... ?
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Post by bananas on Jan 19, 2010 23:31:47 GMT
I ordered mine on the 4th Jan and i still have got it... Does anyone know where it is being shipped from? or how long it is meant to take, beacause i know that a lot of things take between 7-10 working days... ? They had to wait until the DVD was classified by the BBFC before it could be shipped. A picture of the DVD artwork was posted on Facebook on 12th Jan so I guess it depends on how long it takes to print the covers etc? I ordered mine on 22nd December so hoping it will arrive soon
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tina
Rookie
Posts: 3
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Post by tina on Jan 21, 2010 19:14:56 GMT
They posted a message on facebook to say that they were going to be posted out some time last week. Still nothing just thought that there would have been another little message if it had been delayed again. I ordered as I'm sure like others did as soon as it became possible to do so. I just get a bit concerned when things don't arrive as I have had some packages going missing in the past. At least I know I ma not the only one still waiting.
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Post by bananas on Jan 22, 2010 19:59:50 GMT
Facebook was updated again today, the DVDs are now shipping! Yay! ;D They also thanked everyone for their patience.
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Post by James Moran on Jan 23, 2010 15:53:25 GMT
Hi folks- sorry for the delay, they are indeed now shipping. Our biggest delay was waiting for BBFC classification, without which we couldn't legally send them out - but then we couldn't finish the design of the DVD sleeve, because they must include that certification info, and the sleeves come from the same company doing the discs, but they do them all together so the discs were waiting for the sleeves, etc etc. It's a domino effect. Except instead of knocking over dominos, someone keeps taking them away, and hiding them. Or something. So, not a domino effect at all really. But you know what I mean.
Anyway, they're going out right now, and should all be done within the next 5 days. Sorry again for the delay, and thank you so much for being so patient and nice about it, you're all lovely and brilliant.
James
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Post by shamazipan on Jan 26, 2010 0:57:55 GMT
Found my DVD waiting behind the door when I got home from a weekend in Cardiff tonight. Looking forward to watching it when I am more awake tomorrow!
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